Shipping is a flat rate $5 for orders $0-74.99, ALL orders over $75.00 ship FREE! 
Orders ship on Wednesday & Saturday, if you need yours to ship sooner than that, just let us know!
We only ship within the U.S. If you are outside the U.S. please email us and we can send you an invoice for your order!

If your yarn is sold in hank form and you would like it spun into a ball, please let us know in the notes section of the yarn that you purchase. We ask if you have the ability to wind it yourself or don't need it wound, please don't request this service as "we" are a 1 person shipping machine! :)

Returns are accepted within 30 days and must be in the same condition as purchased. We always try our best to ship the same dye lots, but there are times when different dye lots will need to be shipped to fill your order. If you would like us to cancel your order if it can't be filled by the same dye lot, please write something in the notes

We are having difficulties getting emails to those who take classes. If you sign up for a class or make a purchase online and DON'T get an email from my system, it's because your email thinks I'm spam (to be fair, I send out blind copy emails to multiple people at a time...so I do look a little spammy!)

Please visit HERE so that you can tell the system "hey, I want this email!"